State Farm® Insurance Agent Brian Gibbs

"I give 5 stars to Trevor from Brian Gibbs and zero stars to State Farm insurance. They raise prices but lower their service! I am insured with them for cars and my hime since 2016. I’ve been struggling to get a clear answers regarding an accident for my BMW for an accident that I have fault in. They did not even assign a claim handler. The representatives who answer me just read general papers and all what they want me to be FORCED to do is to fix the car at one of their shops with low quality non original/non certified BMW parts, or to fix it with more than $3000 from my pocket! They are so nice, they even told me I have the right to! But I should pay it from my pocket! That’s a waste of time I am calling coz I am paying insurance and I want you cover the damage and give a fair compensation ! All what they say” we will give an “appriciation” check for the loss in value! That’s not your appreciation, YOU MUST PAY DEPRIVATION as per my policy; my car lost value FOR AN ACCIDENT THAT I HAVE NO FAULT IN. More worst, they refuse to tell me how much this “APPRECIATION” check value will be before fixing the car and “at their shops” More over, they said if they will let me know before fixing the car, they will close the claim and that may put me in a hard situation, yes it will; because their estimate is $3200 less than the shops that will use good parts! They also don’t let you know what car you will have until you drop off your car at the shop, I have an important business and need a car equivalent to my car, of course they will surprise me with an equivalent car!! :) maybe a 1900 Mercedes! I also had a bad experience with them for my home claim, they estimated the cost equal to my deductible and closed the claim, not only before discussing the issue with me, but also after telling the contractor to start fixing the issue. The contractor estimated $4000 more than State Farm estimated. I want State Farm to answer “what if I allowed the contractor start and I do mot have money to pay him? If state farm is real and honest with their estimate, I welcome them to handle fixing the issue in my home , okay they said they don’t do if their estimate equal to the deductible, I will pay State Farm the deductible plus $500 if they are honest, let they come snd do it. Insurance is made for these moments, as a piece of mind, State Farm made it a headache and a heart attack for me."

"Chasitie Wingfield was so very helpful in switching my auto and home insurances over to State Farm. She was thorough in her explanations of benefits and costs. She got us the best rates around. She's even saving us $70 a month! I highly recommend calling this office and asking for her!"

"Terrible service. Incompetent. I moved to another townhouse after two months. Brian got the policy address wrong three times. Refused to send me a refund check. Never returned my calls of inquiry. I had to write the State Farm CEO to receive my refund check and other insurance related matters. Never again will I do business with this guy."

"I was a loyal Liberty Mutual member for over 15 years until I met Brian Gibbs and his amazing staff. He listened to my wants and needs in which I can proudly say, “I’m a State Farm Family Member”. It’s always great when you can give support to your community and feel like businesses are given back as well! Thanks State Farm and most certainly Brian Gibbs! #OneStopShop"

"Love how super attentive they are when you need them! Destinee is always helpful and always keep me updated on my policy! If I have a question about anything she’s the first person I call! Brian is very professional and responsive and always willing to help you! He will make sure you understand your policy and answer any questions you may have! Thank You StateFarm Team….Love you guys!!"

"**See for yourself! - I could start off by telling you a story about my bad experience using an online insurance company after an accident (not at fault) and how hard it was to get help... but this is a review about the value that I have personally experienced with Brian Gibbs State Farm. I had to ask myself what was important to me? After my previous experience with online insurance I was EXTREMELY skeptical, but in discussions with Brian and his team I immediately felt more secure... at that point I didn't care what the monthly payment was going to be, but Brian still worked hard to get the best value for me! Since then, if you could imagine I had a similar experience (again, not at fault) that I had previously but Brian and his team took VERY GOOD care of me and I cant tell you how great it is to have an Agent like Brian Gibbs and his team! I highly recommend you experience for yourself!"

"Brian is AMAZING, I couldn’t ask for a better insurance agent! Super loyal, personable, and informative! He is a call away when you have a problem, and his office staff is superb!! They are incredibly quick when it comes to resolving any issues. I’m super thankful for him and all he has done for me and my family!"