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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lenica Rios

Lenica Rios

May 8, 2024

5  out of  5
rating by Lenica Rios
"Great services"
We responded:
"Lenica, thank you for your 5-star review!"
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Kelly Ridolfi

February 15, 2024

5  out of  5
rating by Kelly Ridolfi
"Chasitie was so helpful and thorough! She saved me $300 a month by searching for every discount I could qualify for."
We responded:
"Thank you so much for your kind feedback, Kelly. Chasitie is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
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aracely paz

February 5, 2024

5  out of  5
rating by aracely paz
"awesome service and great staff!!"
We responded:
"Thank you for choosing the Brian Gibbs State Farm Agency for your Insurance needs."
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sean dowdy

February 2, 2024

5  out of  5
rating by sean dowdy
"All around great staff!!!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Peyton Steinley

December 8, 2023

5  out of  5
rating by Peyton Steinley
"Had a great experience with the staff. Trevor was very helpful preparing my renters insurance. Highly recommend!"
We responded:
"Peyton, thank you so much for your kind words! We're thrilled to hear about your positive experience working with Trevor. Providing efficient service and clear communication is our top priority, and we're delighted to have been able to assist you with your insurance needs. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We appreciate your business!"
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keevo J

December 6, 2023

4  out of  5
rating by keevo J
"been with Brian and his crew for years always love the services they provided me. lenny is always nice when I come in and always get me in and out of there."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be amazing and nice."
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Alfredo Russell

December 6, 2023

5  out of  5
rating by Alfredo Russell
"Exelente costumer service ,im happy with this insurance, great service Lenica ."
We responded:
"Thank you for the 5-star review, Alfredo! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Juana Rincon

December 5, 2023

5  out of  5
rating by Juana Rincon
"Lenica goes above and beyond for my family and I . She is very helpful and always answered any question we may have !"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Carlos Paz

December 5, 2023

5  out of  5
rating by Carlos Paz
"Lenica is a great worker and always answers my questions. She has great customer service."
We responded:
"Carlos, It is our pleasure to assist you with all your Insurance needs. Thank you for the great review."
Profile photo of Dalton Echols

Dalton Echols

November 7, 2023

5  out of  5
rating by Dalton Echols
"Trevor was very helpful in guiding me to get outstanding car insurance on my vehicle for an affordable cost."
We responded:
"Thank you for your feedback about Trevor's assistance in obtaining outstanding car insurance at an affordable cost. We're delighted to hear that you had a positive experience, and we're here to provide continued support for your insurance needs."
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Ak’s K1cks

October 23, 2023

5  out of  5
rating by Ak’s K1cks
"Gibbs is always available and reliable when I have any questions to ask. Most definitely 5 stars!"
We responded:
"Thank you for the great review. We appreciate your business."
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Omaira Tabachi

October 16, 2023

5  out of  5
rating by Omaira Tabachi
"It’s a great place and awesome people! Thanks for your service"
We responded:
"Thank you for the 5-star review, Omaira! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Karla Sandoval

October 13, 2023

5  out of  5
rating by Karla Sandoval
"Trevor helped me with my renter’s insurance and he was great!"
We responded:
"Karla, we're delighted to hear that Trevor provided outstanding assistance with your renter's insurance. Thank you for sharing your positive experience with us!"
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Natalie Weiler

July 10, 2023

5  out of  5
rating by Natalie Weiler
"I can’t recommend them enough! Chastise is my agent and she will go out of her way to help you. The office is always nice and prompt to respond. Making the switch to State Farm, and specifically this office, was the best decision I’ve made in a while!!"
We responded:
"Natalie, Thank you for trusting our team with your Insurance needs. Welcome to the State Farm family!"
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Stacey Sanchez

February 8, 2023

5  out of  5
rating by Stacey Sanchez
"Chasitie Wingfield was so very helpful in switching my auto and home insurances over to State Farm. She was thorough in her explanations of benefits and costs. She got us the best rates around. She's even saving us $70 a month! I highly recommend calling this office and asking for her!"
We responded:
"Stacey, We are glad to be able to assist you with your Insurance needs and save you money in the process. Thank you for putting your trust in our team. "
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Gracie Schull

January 12, 2023

5  out of  5
rating by Gracie Schull
"Trevor was so helpful with getting me and my family a lower rate on our insurance! The whole staff is very kind and I am always appreciative of their great customer service."
We responded:
"Hi Gracie, Thank you for trusting our team with all your Insurance needs. "
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Scotty Adams

January 12, 2023

5  out of  5
rating by Scotty Adams
"Really loved Brian Gibbs office, Trevor was very helpful in getting me a lower rate"
We responded:
"Hi Scotty, Thank you for the great review!"
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Shay Reid

January 4, 2023

1  out of  5
rating by Shay Reid
"Horrible service.. Everything was ok until I actually needed "my" agent to assist me. He is by far the most unprofessional person.. he never is available, and unpleasant to deal with. I changed to a different agent immediately. DO NOT RECOMMEND!!"
We responded:
"Hi Shay, Thank you for the feedback. Please give us a call if there is anything we can do to assist you."
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Brandi McKinnor

November 11, 2022

5  out of  5
rating by Brandi McKinnor
"Brian provided my husband and I with excellent service. He was very knowledgeable and extremely patient with us. Brian helped us get a better quote with more coverage than any of his competitors. We really appreciate and value the service he provided."
We responded:
"Thank you for the 5 star review, Brandi! We are so glad that we could provide you with the insuarnce you need at a value you deserve and great customer care! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Trevor Dowdy

November 10, 2022

5  out of  5
rating by Trevor Dowdy
"Awesome Service from a great group of people! If you haven't stopped by for a quote, I highly recommend."
We responded:
"Thank you for the 5 star review recognizing our team and for your kind words recommending our services to others, Trevor! It is our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your great feedback and look forward to providing you with the customer care that you deserve for many years to come!"
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Harry Rouse

September 19, 2022

1  out of  5
rating by Harry Rouse
"Terrible service. Incompetent. I moved to another townhouse after two months. Brian got the policy address wrong three times. Refused to send me a refund check. Never returned my calls of inquiry. I had to write the State Farm CEO to receive my refund check and other insurance related matters. Never again will I do business with this guy."
We responded:
"Harry, We are sorry you feel as if you didnt get the best service at our agency. We take pride in providing excellent customer service. Please give us a call so we can help make things right."
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Trinity Hernandez

June 29, 2022

5  out of  5
rating by Trinity Hernandez
"Wonderful customer service & welcoming environment!"
We responded:
"Trinity, Thank you for the great review. We are happy to be helping you with your Insurance needs."
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Joanna Stephens

January 7, 2022

5  out of  5
rating by Joanna Stephens
"Kim is so awesome!!!!!"
We responded:
"Thank you, Joanna!"
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Rashard Izzard

November 30, 2021

5  out of  5
rating by Rashard Izzard
"I was a loyal Liberty Mutual member for over 15 years until I met Brian Gibbs and his amazing staff. He listened to my wants and needs in which I can proudly say, “I’m a State Farm Family Member”. It’s always great when you can give support to your community and feel like businesses are given back as well! Thanks State Farm and most certainly Brian Gibbs! #OneStopShop"
We responded:
"Thank you for your trust in our agency with your Insurance needs."
Profile photo of Nesim Bekaroglu

Nesim Bekaroglu

September 9, 2021

5  out of  5
rating by Nesim Bekaroglu
"Chasitie Wingfield provides an awesome customer service. She response the emails timely and follows up on task to get it done. Thank you."
We responded:
"Chasitie always goes the extra mile to provide you with the customer care that you deserve, Nesim! Thank you for recognizing her efforts. Your kind words make our day. It is our pleasure to be able to provide you assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"