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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stacey Sanchez

February 8, 2023

5  out of  5 rating by Stacey Sanchez
"Chasitie Wingfield was so very helpful in switching my auto and home insurances over to State Farm. She was thorough in her explanations of benefits and costs. She got us the best rates around. She's even saving us $70 a month! I highly recommend calling this office and asking for her!"

Gracie Schull

January 12, 2023

5  out of  5 rating by Gracie Schull
"Trevor was so helpful with getting me and my family a lower rate on our insurance! The whole staff is very kind and I am always appreciative of their great customer service."

Andrew Smith

January 12, 2023

5  out of  5 rating by Andrew Smith
"Trevor is a very detail oriented young man with great manners and sociable skills! Excellent and kind customer service. Top tier insurance experience"

Scotty Adams

January 12, 2023

5  out of  5 rating by Scotty Adams
"Really loved Brian Gibbs office, Trevor was very helpful in getting me a lower rate"

Shay Reid

January 4, 2023

1  out of  5 rating by Shay Reid
"Horrible service.. Everything was ok until I actually needed "my" agent to assist me. He is by far the most unprofessional person.. he never is available, and unpleasant to deal with. I changed to a different agent immediately. DO NOT RECOMMEND!!"

Brandi McKinnor

November 11, 2022

5  out of  5 rating by Brandi McKinnor
"Brian provided my husband and I with excellent service. He was very knowledgeable and extremely patient with us. Brian helped us get a better quote with more coverage than any of his competitors. We really appreciate and value the service he provided."

Trevor Dowdy

November 10, 2022

5  out of  5 rating by Trevor Dowdy
"Awesome Service from a great group of people! If you haven't stopped by for a quote, I highly recommend."

Harry Rouse

September 19, 2022

1  out of  5 rating by Harry Rouse
"Terrible service. Incompetent. I moved to another townhouse after two months. Brian got the policy address wrong three times. Refused to send me a refund check. Never returned my calls of inquiry. I had to write the State Farm CEO to receive my refund check and other insurance related matters. Never again will I do business with this guy."

Trinity Hernandez

June 29, 2022

5  out of  5 rating by Trinity Hernandez
"Wonderful customer service & welcoming environment!"

Duane Peterson

March 8, 2022

5  out of  5 rating by Duane Peterson
"Kim Schwartz has been awesome! She always get s back to ASAP and handles all of our Insurance needs in Professional and quick manner. We absolutely love Brian Gibbs State Farm and especially all that Kim does for us. Even on weekends."

Joanna Stephens

January 7, 2022

5  out of  5 rating by Joanna Stephens
"Kim is so awesome!!!!!"

Rashard Izzard

November 30, 2021

5  out of  5 rating by Rashard Izzard
"I was a loyal Liberty Mutual member for over 15 years until I met Brian Gibbs and his amazing staff. He listened to my wants and needs in which I can proudly say, “I’m a State Farm Family Member”. It’s always great when you can give support to your community and feel like businesses are given back as well! Thanks State Farm and most certainly Brian Gibbs! #OneStopShop"

Nesim Bekaroglu

September 9, 2021

5  out of  5 rating by Nesim Bekaroglu
"Chasitie Wingfield provides an awesome customer service. She response the emails timely and follows up on task to get it done. Thank you."

Nyisha Harris

August 8, 2021

5  out of  5 rating by Nyisha Harris
"Love how super attentive they are when you need them! Destinee is always helpful and always keep me updated on my policy! If I have a question about anything she’s the first person I call! Brian is very professional and responsive and always willing to help you! He will make sure you understand your policy and answer any questions you may have! Thank You StateFarm Team….Love you guys!!"

Fritzie Taylor

July 28, 2021

5  out of  5 rating by Fritzie Taylor
"Helped me with my problem. The ladies were very friendly."

Kyle Wingfield

June 29, 2021

5  out of  5 rating by Kyle Wingfield
"**See for yourself! - I could start off by telling you a story about my bad experience using an online insurance company after an accident (not at fault) and how hard it was to get help... but this is a review about the value that I have personally experienced with Brian Gibbs State Farm. I had to ask myself what was important to me? After my previous experience with online insurance I was EXTREMELY skeptical, but in discussions with Brian and his team I immediately felt more secure... at that point I didn't care what the monthly payment was going to be, but Brian still worked hard to get the best value for me! Since then, if you could imagine I had a similar experience (again, not at fault) that I had previously but Brian and his team took VERY GOOD care of me and I cant tell you how great it is to have an Agent like Brian Gibbs and his team! I highly recommend you experience for yourself!"

JoLynn Nelson

June 24, 2021

5  out of  5 rating by JoLynn Nelson
"Brian is AMAZING, I couldn’t ask for a better insurance agent! Super loyal, personable, and informative! He is a call away when you have a problem, and his office staff is superb!! They are incredibly quick when it comes to resolving any issues. I’m super thankful for him and all he has done for me and my family!"

Geselle Morales

April 30, 2021

5  out of  5 rating by Geselle Morales
"My Life insurance policy was a quick process. Brian was able to breakdown all the information needed! 10/10 recommend"

Toni Mccoy

November 19, 2020

5  out of  5 rating by Toni Mccoy
"Brian is an knowledgeable Agent! Response time on point and very professional. He will work to get you the best possible price. I highly recommend Brian for all your insurance needs!"

Bryan Carroll

September 1, 2020

5  out of  5 rating by Bryan Carroll
"Brian Gibbs State Farm provides excellent insurance and financial service solutions. Brian and his staff are very friendly and helpful! They care about the needs of their customers and community."

Mariel Loiseau

August 29, 2020

4  out of  5 rating by Mariel Loiseau
"No complaints. Everyone is great there!"


July 16, 2020

1  out of  5 rating by REAL PC
"Switched from this agent to another and saved $100/month on my premium. Don’t waste your time here."

Nsyhelle Daniel

April 8, 2020

5  out of  5 rating by Nsyhelle Daniel
"Brian is an excellent agent. He is very knowledgeable of the products and explains them very well for understanding. I especially appreciated his effort to find every possible avenue of savings for me and my family during this time. I'm glad I made the change"

Tasha Holloway

March 3, 2020

5  out of  5 rating by Tasha Holloway
"Brian & his staff are very professional. Always provide great service in a prompt and timely manner."

Laura Lopez

September 23, 2019

5  out of  5 rating by Laura Lopez
"Starting off first how amazing this team is, they go above and beyond. My insurance agent is Destinee Allen, always so helpful and willing to answer all my million questions! My only regret is not going to her sooner :)"